You can assign your Air Scale sensors in the Blue Ink Tech app by scanning the QR code on the Air Scale package. On the Air Scale screen in the Blue Ink Tech app, tap the green gear icon at the bottom of the screen and tap the blue Assign icon. Locate the QR code on your Air Scale package, then tap the Next button to scan the code.How Does the Blue Ink Tech BIT ELD Work? The Blue Ink Tech BIT ELD is a remarkably effective and affordable ELD, popular among truck owners and drivers in the United …The event video will be available for download in the Blue Ink Tech app about 4-6 minutes after the button was pressed, and available for upload to the website like any other Dashcam event. Pressing the camera button while the Dashcam is asleep will wake it up without having to start your vehicle's engine. This won't trigger a driving event or ...Blue Ink Tech offers an app that connects to various hardware devices for FMCSA compliance, weight measurement, fuel tracking, and vehicle diagnostics. The …BIT Air Scale gives your drivers real-time truck and trailers weights in the Blue Ink Tech app. Use your time to log more miles, not look for scales. Get steer, drive, trailer, gross and cargo weights live; Install in 5 minutes; 99.5% accurate with proper calibration; Maximize loads without going over; Fix or adjust loads before leaving a shipperIn the app, open the main menu and select Dashcam to finish setup. Tap the green gear icon and select Dashcam settings. Tap the Take Image button to check the view from both cameras. Tilt the lens housing up or down on the road-facing camera to correct its view. Use the supplied allen wrench and set screw to correct the view on the 2nd camera.Scale Tickets. The current price for a most certified scale tickets is $12.50. That price jumped from $13.00 in the beginning of 2022. That's up from $11.00 in 2018. 6 That is a 13.6 percent increase in three years. While scale ticket prices continue to increase, truck drivers typically do not raise their rates in correlation. Calibration and Accuracy. When you follow the extremely simple calibration process you can see your gross truck weight accuracy with in 300 lbs of what an in-ground scale will read. The more data you give the Blue Ink Tech app to calibrate the smarter and more accurate your bluetooth truck scale sensors become. Video Telematics by Blue Ink Tech. Trucking dashcam taken to a new level. Get a Free Quote. Top reasons to go with Blue Ink Tech as your dashcam provider. Fleet visibility …Blue Ink Tech Blog. Less Paperwork, More Driving. What do Weigh-in-Motion Scale Systems Mean for Trucking Enforcement? Nov 9, 2022 3:15:04 PM / Written by: Mike Riegel. Weigh-in-motion (WIM) scales are embedded scales that can weigh vehicles while they are in motion on interstate roadways. This type of scale works by …March 13, 2019. Blue Ink Technology, Inc. Blue Ink Tech's BIT Air Scales gives drivers access to real-time weight information at the point of loading on their phone or tablet using the BIT app ... Installing the Blue Ink Tech App on your Phone or Tablet The Blue Ink Tech app is available from the Apple App Store and the Google Play Store. Using your Apple or Android device, go the app store and search for “Blue Ink Tech.” Depending on your mobile device, the app will look like one of the screens below. Blue Ink Tech App 6 Mos. $0. 1 Year. Current costs calculated based on scale tickets at $12.50/ticket, average fuel efficiency for heavy duty trucks at 6.5 MPG, diesel fuel at $5/gallon. New costs calculated based on an estimate of 80% reduction in scaling while using BIT Air Scale. The Blue Ink Tech app will walk you through calibration step by step. Go to the Air Scale screen and tap the green gear icon. Select "Calibrate" to get started. In Step 1, the app will wait to get new readings from your sensors. This could take several minutes, as each sensor must give two near identical pressure readings so we know the ...I try my first set of bluetooth truck scales from Blue Ink Tech. Let’s see how easy it is to install and calibrate the BIT Air Scales for gross and axle weig...Send your recent logs and documents to the web. When your admin requests your recent logs, or you need to send a new document, you can manually upload your app data. In the app menu, select Help. In the next menu, select Data. Tap the SEND button next to Sync data to web to send your recent logs, edits, and documents to the web server. Send ...The Blue Ink Tech blog covers various topics important to the trucking industry from Dash cams, truck weights , ELD to fleet management. Check out our Administrator articles for the Blue Ink Tech web portal! The BIT Support Team is here to help from 8am to 6pm Eastern, Monday - Friday. Contact us at 304-381-1512 - [email protected] Blue Ink Technology. Less Paperwork, More Driving. New Personal Conveyance Guidelines Issued by FMCSA. Last week the FMCSA released new guidance to clarify and expand the use of a CMV for Personal Conveyance. Here's an overview of what's changed: Getting to a Safe Place.With your BIT Dashcam powered, log in to the Blue Ink Tech app. It will automatically start connecting to your Dashcam. In the app, open the menu and select Dashcam. The Dashcam screen will show you the connection status. The first time you connect you will get a popup asking if you would like to join the Dashcam's network.The Blue Ink Tech App and the BIT web portal are free to use, so you can create a BIT account to try them out before you decide to buy our ELD. Download the app from Google Play or the Apple App Store and log into …Dashcams that are online will send a current image or video on request. These options are in the dashcam information section in the right panel of the vehicle page. Click the picture button to receive a still image from the dashcam's road-facing camera. Click the video button and select the forward or inward facing camera to receive a 15-second ... To find additional information on one of the vendors ELD products such as user manuals and product photos, simply click the corresponding ID. Phone Number. Email Address. Company URL. Listed Address. (304) 381-1512. 📧 [email protected]. blueinktech.com. 1102 3rd Ave; Suite 401, Huntington, WV 25701. Suggested log changes will be displayed at the bottom of the app's Home screen. Either click GO TO next to the Suggested Logs message or scroll to the bottom of the page. A standard graph grid will show the suggested driving record changes. Clicking the X at the bottom-left will reject the suggested logs for the day shown. If there are ... Check out our Administrator articles for the Blue Ink Tech web portal! The BIT Support Team is here to help from 8am to 6pm Eastern, Monday - Friday. Contact us at 304-381-1512 - [email protected] In the Blue Ink Tech app, open the menu and select Dashcam. Tap the green gear icon and select Dashcam settings. Auto Connect. This setting stops the in-app "WiFi Needed" pop up message explaining the WiFi connection to your Dashcam. You will still need to click "Join" on any pop-up messages from your phone or tablet.The simplest way to certify your logs in the BIT app is on the Hours of Service page of the app. At the end of your shift, after going Off Duty, just tap the NOT CERTIFIED button at the bottom of the page. Tap AGREE to confirm the certification. If you forget to certify your logbook, that's okay. An alert will appear under Unresolved Issues on ...The Quick Start Guide will walk you through all the steps from downloading the app to installing and calibrating your Air Scale sensors. Have questions that aren't answered in the guide? Call or email BIT Support at 304-840-0142 or [email protected] for help.With battery optimization enabled the driver's device can shut down the app at any time in an attempt to conserve battery power. When this happens the app will not be able to get all of the messages from Bluetooth devices such as AirScale sensors or ELDs. This can make it look like the AirScale sensors are reading very slowly because the driver ... 6 Mos. $0. 1 Year. Current costs calculated based on scale tickets at $12.50/ticket, average fuel efficiency for heavy duty trucks at 6.5 MPG, diesel fuel at $5/gallon. New costs calculated based on an estimate of 80% reduction in scaling while using BIT Air Scale. Blue Ink Tech's open API allows you to share data collected from your truck's dashcam and connected diagnostic port for use into your own 3rd party applications. Share driving events with insurance for policy discounts; Integrate with your favorite 3rd party applications; Access truck specific data and diagnostics; Get a free quote Tap the menu icon to open the app's main menu and select Settings. Next select Driver. Tap Home Terminal Timezone to choose your carrier's timezone from the menu. Changing your timezone will only take effect for future logs. Your past logs will not be changed. We recommend waiting to change your Home Terminal Timezone until you have finished ...Blue Ink Tech Blog. Less Paperwork, More Driving. The Level 1 DOT Inspection Procedure. Dec 16, 2022 10:07:46 AM / Written by: Mike Riegel. The level 1 inspection is the one of 8 levels of inspections performed by DOT in the trucking industry. It is one of the most intensive inspections performed by the Department of Transportation …You will need 1 tie down for anything that is 5 ft in length or less and less than 1,100 lbs. You will need 2 tie downs if the article is more than 1,100 lbs or greater then 5 ft long. An example of the number of tie downs needed for a load by the FMCSA. "one tie down is required because the article of cargo is 5 ft in length and does not ...Blue Ink Tech Blog. Less Paperwork, More Driving. 5 Ways Being Overloaded Cost Drivers. Jul 23, 2019 10:25:16 AM / Written by: Mike Riegel. If you have been driving a truck for any amount of time then you have probably found yourself overloaded at some point. Shippers are moving more cargo faster than ever and many …With your BIT Dashcam powered, log in to the Blue Ink Tech app. It will automatically start connecting to your Dashcam. In the app, open the menu and select Dashcam. The Dashcam screen will show you the connection status. The first time you connect you will get a popup asking if you would like to join the Dashcam's network.The Blue Ink Tech app is available for iOS and Android devices. Download the app from Google Play or the App Store and create your account to get started with BIT ELD. 4. Before you install your BIT ELD adapter for the first time: • Install the Blue Ink Tech app on the smartphone or tabletScroll down to or search for the Blue Ink Tech app and click on it. Click on Location. Set Precise Location at the bottom of the page to on. The BIT Support Team is here to help from 8am to 6pm Eastern, Monday - Friday. Contact us at 304-381-1512 - [email protected] Dashcam Video in the Blue Ink Tech app; Dashcam Settings in the app; Dashcam alerts and videos on the website; The BIT Support Team is here to help from 8am to 6pm Eastern, Monday - Friday. Contact us at 304-381-1512 - [email protected] ELD doesn't have a built-in Ag Exception feature, but we do have a quick and easy way for drivers to start using their ELD when going outside of the 150-mile radius. Link to the FMCSA guidance on the Ag Exception, in case you want to check the rules: The “Agricultural Commodity” Exception in 49 CFR 395.1 (k) (1) to the Hours of Service ...Reset Password. Log In. Are you a Driver? Download the Blue Ink Tech App to signup as a driver. Blue Ink Technology - A connected platform to manage your fleet - Visibility into …Running Recap with BIT ELD. The Blue Ink Tech app will keep track of your rolling cycle, so you can use recaptured hours instead of stopping for a 34-hour reset. Running recap is one of the best ways to fit more loads into your cycle, or to avoid getting stuck out on the road for your cycle reset. Read more about how recap works and how it can ... Blue Ink Technology manufactures electronics that allow commercial carriers, drivers and owner/operators to run their operations more efficiently. BIT has developed simple solutions by combining ... I try my first set of bluetooth truck scales from Blue Ink Tech. Let’s see how easy it is to install and calibrate the BIT Air Scales for gross and axle weig... Making a Call. BIT offers a RESTful API that only sends its responses back in JSON format. Currently, we only support GET, POST, and PUT call types. The address for these calls are made in the format found below. The first is when a resource is called in general, with option of more specific parameters being applied from there, and the second ... Aug 13, 2021 · Blue Ink Tech Blog. Less Paperwork, More Driving. Helping Drivers Adopt New Technology. Aug 13, 2021 1:13:49 PM / Written by: Tiffney Lopez. Jim is a fleet owner and ... Being a truck driver is one of the most stressful jobs out there. Your ELD shouldn't be a reason for any of that stress. It should be easy-to-use the moment you take it out of the package. What's great about Blue Ink Tech is the onboarding process. You can plug in your ELD, set up your account, and hit the road in 30 minutes (or less).Being a truck driver is one of the most stressful jobs out there. Your ELD shouldn't be a reason for any of that stress. It should be easy-to-use the moment you take it out of the package. What's great about Blue Ink Tech is the onboarding process. You can plug in your ELD, set up your account, and hit the road in 30 minutes (or less).With your BIT Dashcam powered, log in to the Blue Ink Tech app. It will automatically start connecting to your Dashcam. In the app, open the menu and select Dashcam. The Dashcam screen will show you the connection status. The first time you connect you will get a popup asking if you would like to join the Dashcam's network.Hazardous Materials Compliance. Your CSA score is based around how your company's safety performance compares to other carriers in the industry in these 7 categories. Your score is set on a 0-100 point scale with a lower score being good and higher score being bad. The criteria that goes into your calculations are as follows: …The Blue Ink Tech app is available for iOS and Android devices. Download the app from Google Play or the App Store and create your account to get started with BIT ELD. 4. Before you install your BIT ELD adapter for the first time: • Install the Blue Ink Tech app on the smartphone or tabletAug 13, 2021 · Blue Ink Tech Blog. Less Paperwork, More Driving. Helping Drivers Adopt New Technology. Aug 13, 2021 1:13:49 PM / Written by: Tiffney Lopez. Jim is a fleet owner and ... May 26, 2023 · Today, Blue Ink Technology can easily come in under $500 per standard truck and trailer set up making it a solid competitor to in-ground scales. In most cases BIT Air Scales pay for themselves in 2-3 months. The cost of not going with BIT Air Scales is significantly higher than not having an onboard scaling solution. In the app, open the main menu and select Dashcam to finish setup. Tap the green gear icon and select Dashcam settings. Tap the Take Image button to check the view from both cameras. Tilt the lens housing up or down on the road-facing camera to correct its view. Use the supplied allen wrench and set screw to correct the view on the 2nd camera.The Blue Ink Tech app is available from the Apple App Store and the Google Play Store. Using your Apple or Android device, go the app store and search for “Blue Ink Tech.”. Depending on your mobile device, the app will look like one of the screens below. Once the app has been downloaded to your phone or tablet you can open the app and ...Drivers can access Air Scale data for any trailer in the fleet with a simple Load Out switch. Displays weight for steer, drive, and trailer axles. Shows total weight and cargo weight. Shows whether load is balanced front to back. Blue Ink Technology - A connected platform to manage your fleet - Visibility into safety, compliance, logistics and ...The simplest way to certify your logs in the BIT app is on the Hours of Service page of the app. At the end of your shift, after going Off Duty, just tap the NOT CERTIFIED button at the bottom of the page. Tap AGREE to confirm the certification. If you forget to certify your logbook, that's okay. An alert will appear under Unresolved Issues on ...The difference between estimating what 41 PSI is and what 43.2 PSI is a 1,000 lb difference in terms of weight on the truck or trailer. If you are looking for more accurate readings, you will want a pressure gauge on your air suspension that reads into the hundredths position (ex: 62.45 psi). A pressure weight gauge that can read out to this ...modern real estate law firm in kirkwood neighborhood of atlanta, ga.Dashcams that are online will send a current image or video on request. These options are in the dashcam information section in the right panel of the vehicle page. Click the picture button to receive a still image from the dashcam's road-facing camera. Click the video button and select the forward or inward facing camera to receive a 15-second ...Drivers can access Air Scale data for any trailer in the fleet with a simple Load Out switch. Displays weight for steer, drive, and trailer axles. Shows total weight and cargo weight. Shows whether load is balanced front to back. Blue Ink Technology - A connected platform to manage your fleet - Visibility into safety, compliance, logistics and ... Air Scale T-fittings should be installed between the height control valve and the air bags on each axle group. It is important that the sensors are installed on the correct side of the height control valve in order to determine weight. If the sensor is installed on the wrong side of the valve it will read pressure coming from the air tank and ... Blue Ink Tech Blog. Less Paperwork, More Driving. 5 ways to boost driver retention: beat the truck driver turnover rate. Aug 24, 2022 11:34:32 AM / Written by: Jacquelyn Pack. The turnover rate is often cited to be over 90% within the trucking industry. This is an alarming number for carriers trying to recruit drivers and avoid the truck driver ...The Blue Ink Tech app automatically uploads your data every eight hours, or when you log out of the app. For situations where that data is needed sooner, you can manually sync your app to the web. In the Blue Ink Tech app, open the main menu and then select Help. In the Help menu, select Data. Press the SEND button next to "Sync data to web ...The Blue Ink Tech blog covers various topics important to the trucking industry from Dash cams, truck weights , ELD to fleet management.How do you fix it? Click MORE next to the Uncertified Logs message. A popup will show which days are uncertified. Click YES in the popup to go to the uncertified records. The NOT CERTIFIED button at the bottom-left of the page indicates that logs for the day displayed are not certified. Click this button to certify the day's logs.The Blue Ink Tech app automatically uploads your data every eight hours, or when you log out of the app. For situations where that data is needed sooner, you can manually sync your app to the web. In the Blue Ink Tech app, open the main menu and then select Help. In the Help menu, select Data. Press the SEND button next to "Sync data to web ... BIT ELD Quick Start Guide. Use the link below to open, download, or print the BIT ELD Installation Guide. BIT ELD Adapter Installation Guide & Condensed User Manual. The guide will walk you through account set up and ELD installation, as well as many of the ELD features and functions of the Blue Ink Tech app. The Installation Guide & Condensed ... I try my first set of bluetooth truck scales from Blue Ink Tech. Let’s see how easy it is to install and calibrate the BIT Air Scales for gross and axle weig... The Blue Ink Tech app will walk you through calibration step by step. Go to the Air Scale screen and tap the green gear icon. Select "Calibrate" to get started. In Step 1, the app will wait to get new readings from your sensors. This could take several minutes, as each sensor must give two near identical pressure readings so we know the ...I try my first set of bluetooth truck scales from Blue Ink Tech. Let’s see how easy it is to install and calibrate the BIT Air Scales for gross and axle weig...Before setting up a preventative maintenance program, it's essential to define clear goals and objectives. These may include: Reducing unexpected breakdowns and costly repairs. Extending the life of your trucks. Improving fuel efficiency and reducing emissions. Ensuring compliance with regulations and industry standards.Before setting up a preventative maintenance program, it's essential to define clear goals and objectives. These may include: Reducing unexpected breakdowns and costly repairs. Extending the life of your trucks. Improving fuel efficiency and reducing emissions. Ensuring compliance with regulations and industry standards.You can also see historical location data for vehicles equipped with BIT Dashcam. Select Equipment from the navigation menu and then Vehicles. In the table, click the name of your vehicle. When the vehicle record page loads, select the Route Map tab at the top of the page. You can use the date selector at the top of the map to view different days.The simplest way to certify your logs in the BIT app is on the Hours of Service page of the app. At the end of your shift, after going Off Duty, just tap the NOT CERTIFIED button at the bottom of the page. Tap AGREE to confirm the certification. If you forget to certify your logbook, that's okay. An alert will appear under Unresolved Issues on ...Apr 20, 2023 · Before setting up a preventative maintenance program, it's essential to define clear goals and objectives. These may include: Reducing unexpected breakdowns and costly repairs. Extending the life of your trucks. Improving fuel efficiency and reducing emissions. Ensuring compliance with regulations and industry standards. The Blue Ink Tech App and the BIT web portal are free to use, so you can create a BIT account to try them out before you decide to buy our ELD. Download the app from Google Play or the Apple App Store and log into the web portal at blueinktech.com to see how easy it is to add or edit HOS logs. Retrieving Dashcam Video in the Blue Ink Tech app; Dashcam Settings in the app; Dashcam alerts and videos on the website; The BIT Support Team is here to help from 8am to 6pm Eastern, Monday - Friday. Contact us at 304-381-1512 - [email protected] Ink Tech Blog. Less Paperwork, More Driving. Using the FMCSA's DataQ to dispute DOT violations. Aug 23, 2021 1:50:28 PM / Written by: Tiffney Lopez. Carriers, drivers, and the public have a right to get inaccurate information fixed. The Federal Motor Carrier Safety Administration (FMCSA) has a way to ask for the incorrect …Oct 6, 2021 · New ELD Option for Hotshots, Mid-duty Haulers. The people behind Blue Ink Technology’s no-monthly-fee BIT ELD have custom-designed a version of its hardware-purchase-only device — paired with freeware operable on iOS and Android smartphones and tablets — for light- and medium-duty trucks with OBDII-type in-cab portals to the vehicles ... Blue Ink Tech is working closely with several insurance providers to enable data-driven policy underwriting, which will drive down the cost of premiums regardless of fleet size. John Worthen. Born in Pine Bluff, Arkansas, and raised in East Texas, John Worthen returned to his home state to attend college in 1998 and decided to make his life …
Unidentified Logs will be displayed at the bottom of the app's Home screen. Either click GO TO next to the Unidentified Logs message or scroll to the bottom of the page. A standard graph grid will show the unidentified driving records. Clicking the X at the bottom-left will temporarily dismiss the logs for the day shown.. Flights from sfo to paris france
March 13, 2019. Blue Ink Technology, Inc. Blue Ink Tech's BIT Air Scales gives drivers access to real-time weight information at the point of loading on their phone or tablet using the BIT app ...Blue Ink Tech Blog. Less Paperwork, More Driving. The Art of Tarping Loads: Safeguarding Your Cargo on Semi Trailers. May 4, 2023 12:30:51 PM / Written by: Mike Riegel. Transporting cargo on a semi-trailer comes with a host of responsibilities, one of which is ensuring the load is safely and securely covered with a tarp. Proper tarping …How Does the Blue Ink Tech BIT ELD Work? The Blue Ink Tech BIT ELD is a remarkably effective and affordable ELD, popular among truck owners and drivers in the United …Three steps for claiming Adverse Conditions in the Blue Ink Tech app. Tap the green plus sign in the bottom-right of the Hours of Service screen, then choose Adverse Conditions from the menu (the blue circle with the +2hr). If you're driving, tap the blue +2 button at the bottom of the Available Hours screen.Battery percentage can be viewed in the Blue Ink Tech App under Settings/Tire Pressure Sensors. When your TPMS sensor batteries are getting low, contact Blue Ink Tech Customer Support at 304-381-1512 or [email protected] to request new ones. Sensor ReplacementBlue Ink Tech Blog. Less Paperwork, More Driving. 5 ways to boost driver retention: beat the truck driver turnover rate. Aug 24, 2022 11:34:32 AM / Written by: Jacquelyn Pack. The turnover rate is often cited to be over 90% within the trucking industry. This is an alarming number for carriers trying to recruit drivers and avoid the truck driver ...How do you fix it? Click MORE next to the Uncertified Logs message. A popup will show which days are uncertified. Click YES in the popup to go to the uncertified records. The NOT CERTIFIED button at the bottom-left of the page indicates that logs for the day displayed are not certified. Click this button to certify the day's logs.How do you fix it? Click MORE next to the Uncertified Logs message. A popup will show which days are uncertified. Click YES in the popup to go to the uncertified records. The NOT CERTIFIED button at the bottom-left of the page indicates that logs for the day displayed are not certified. Click this button to certify the day's logs.How Does the Blue Ink Tech BIT ELD Work? The Blue Ink Tech BIT ELD is a remarkably effective and affordable ELD, popular among truck owners and drivers in the United … BIT ELD Quick Start Guide. Use the link below to open, download, or print the BIT ELD Installation Guide. BIT ELD Adapter Installation Guide & Condensed User Manual. The guide will walk you through account set up and ELD installation, as well as many of the ELD features and functions of the Blue Ink Tech app. The Installation Guide & Condensed ... Top 10 most issued hours of service violations. Below is the top 10 most issued hours of service violations issued across the country for 2021. This gives some indication into what the DOT finds most important in terms of proper hours of service. Violation. Count. False Record of Duty Status - Improper use of Personal Conveyance Exception. 16,725.The Blue Ink Tech app is available for iOS and Android devices. Download the app from Google Play or the App Store and create your account to get started with BIT ELD. 4. Before you install your BIT ELD adapter for the first time: • Install the Blue Ink Tech app on the smartphone or tabletThe Blue Ink Tech app is available for iOS and Android devices. Download the app from Google Play or the App Store and create your account to get started with BIT ELD. 4. Before you install your BIT ELD adapter for the first time: • Install the Blue Ink Tech app on the smartphone or tabletSprint 3G (T-Mobile): March 31, 2022. Sprint LTE (T-Mobile): June 30, 2022. T-Mobile 3G: July 1, 2022. Verizon 3G: December 31, 2022. It’s important to remember these dates can change and it’s the driver’s responsibility to contact his/her carrier to get more information. The FMCSA also noted that carriers “such as Cricket, Boost ... The Blue Ink Tech App and the BIT web portal are free to use, so you can create a BIT account to try them out before you decide to buy our ELD. Download the app from Google Play or the Apple App Store and log into the web portal at blueinktech.com to see how easy it is to add or edit HOS logs. Blue Ink Tech Blog. Less Paperwork, More Driving. The Art of Tarping Loads: Safeguarding Your Cargo on Semi Trailers. May 4, 2023 12:30:51 PM / Written by: Mike Riegel. Transporting cargo on a semi-trailer comes with a host of responsibilities, one of which is ensuring the load is safely and securely covered with a tarp. Proper tarping …Scroll down to or search for the Blue Ink Tech app and click on it. Click on Location. Set Precise Location at the bottom of the page to on. The BIT Support Team is here to help from 8am to 6pm Eastern, Monday - Friday. Contact us at 304-381-1512 - [email protected] BIT Support Team is here to help from 8am to 6pm Eastern, Monday - Friday. Contact us at 304-381-1512 - [email protected].